Tom Bender is a private guy. He keeps his thoughts and feelings to himself, and for the most part, he likes it that way. Most kids, teachers, and adults do not really notice Tom. He rarely participates in his seventh-grade class, preferring to daydream about his beautiful, smart classmate Courtney. Tom lacks the confidence to speak out, or speak to Courtney, believing that he is far below her social class. Tom is not one of the popular kids at St. Catherine’s School. His self-description is frank and unflattering: He knows he is chubby and sweaty and is embarrassed by his inability to verbalize what he is thinking. Tom also must work hard at his schoolwork after struggling in a low reading group in sixth grade. Although Tom may not be the most self-assured kid in class, he is one of the most empathetic. Tom observes his classmates and is sensitive to their vulnerabilities.

Jessica’s arrival shakes up Tom’s comfortable, normal world. Tom is emotionally affected by Jessica’s appearance, and even though fearful of looking at her, he immediately empathizes with the mental and physical pain she experiences. Jessica’s friendship helps Tom reevaluate what matters to him in life. As Tom begins to see past Jessica’s appearance and get to know the person inside, he learns the importance of speaking out and decides what he values in a friend.