Joanne exhibits perseverance, optimism, and social justice. Though she is wealthy due to her paralyzing injury, she works to support those in need. In many ways, her character represents the heroine archetype—a woman who has conquered her flaws in order to determine her future and help those along the way. Her humorous yet insightful commentary often sheds light on the social ills of society, especially regarding the disabled community. Her role can be interpreted as a major protagonist.

Though young and inexperienced, Yessenia’s difficult upbringing has prepared her to never back down from struggle or confrontation—a key characteristic that ignites her desire for social equality as a disabled teen. Aggressive, loud, and feared by her peers, she begins to evolve under the right guidance. Her involvement in spearheading a protest that ultimately changes the living and working conditions at ILLC signify how valuable and capable youth are—especially those who have been most marginalized and ignored by society. 

Ricky’s easygoing and loving attitude is a foil to the harshness experienced at ILLC. He is empathetic, goofy, and carefree, yet shows the toughness and durability of a Puerto Rican man who grew up poor.